Write a Blog >>
Tue 22 Mar 2022 14:00 - 14:45 at Conference Room 3 - Users and Stakeholders Chair(s): Kurt Schneider

Context and Motivation: Software users describe requirements for new software and give feedback to existing software. Both are well studied in requirements engineering research. However, both are also heavily influenced by the users’ comprehension of existing software. We do not know which aspects of software users have in mind when they talk about it. While their mental model is interesting in itself, knowing this mental model could be helpful both, during requirements elicitation and validation - whenever user statements need to be understood.

Problem: There is no standard methodology to study mental models and existing mental model studies mostly focus on specific elements of a specific software.

Principal results: We have asked students to describe and draw a certain software. We coded the answers to understand the abstraction levels and the software aspects mentioned. We also analyzed differences. Our results show a strong focus on the interaction and domain level. The users’ drawings primarily represented the user interface. We found only small differences between participants with a computer science background compared to those without one.

Contribution: This paper presents initial insights on the software aspects in the mental model of users concerning existing software. It also describes our method to study this model and ideas for future studies.

Tue 22 Mar

Displayed time zone: London change

14:00 - 15:30
Users and StakeholdersResearch Papers at Conference Room 3
Chair(s): Kurt Schneider Leibniz Universität Hannover, Software Engineering Group
A Study on the Mental Models of Users Concerning Existing SoftwareScientific Evaluation
Research Papers
Michael Anders Ruprecht-Karls-University Heidelberg, Martin Obaidi Leibniz Universität Hannover, Barbara Paech Heidelberg University, Kurt Schneider Leibniz Universität Hannover, Software Engineering Group
Requirements Engineering for Software-Enabled Art: Challenges and GuidelinesTechnical Design
Research Papers
Niklas Moller University of Gothenburg, Jennifer Horkoff Chalmers and the University of Gothenburg